Tech talent in transition: Seven technology trends reshaping telcos
The telecom industry is evolving quickly, as businesses and consumers seek out game-changing use cases—from autonomous vehicles to robotic surgery to an unfathomable range of seamless digital interactions—that operate on the back of telcos’ substantial 5G infrastructure investments.
With technologies like edge computing, AI, and xRAN transforming telecom, leaders are reassessing how to capture value. Rethinking talent is a key piece of the puzzle.
Telco leaders are broadly aware of the magnitude of transformation that the moment demands, and many are creating elaborate plans to overhaul everything from business models to operations to customer experience. Ongoing excitement about the potential of AI, driven by advances in generative AI, is pushing the industry to rethink the scope of its transformation plans. However, many telco leaders are struggling to manage the talent implications of these shifts, including determining what talent they need and how to beat out the competition to get it.
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